Política de envio
As we focus on keeping our people, guests, and community safe, we’re taking extra measures at our distribution centers such as limiting the number of people working at any given time, which may cause some delays.
We offer discounted shipping rates based on Order Total, Packaging Size, Packaging Weight, Distribution, Location and Other Fees. Breathe deeply—we have answers to your most pressing shipping questions. you may call our office during business hours 1 (888) 335-3259 Monday-Friday 9am-6pm EST and or email us info@luxlifebrands.com
HOW CAN I MAKE SURE I GET MY ORDER BEFORE CHRISTMAS?
If you’re in the US or Canada and FedEx delivers to you, you’ll need to order your goodies by NOV 25 at 11:59 pm EST. We’ll automatically upgrade your shipping to make sure your gift arrives on time (don’t sweat it).
DO YOU SHIP TO P.O. BOXES OR RURAL ZIP CODES?
Yes, but we cannot guarantee expedited or overnight deliveries to P.O. Boxes or rural zip codes—selecting standard shipping is the way to go.
Please note that if you have a US rural address, you’ll be unable to order hazardous materials including aerosols.
DO YOU SHIP TO AN APO/FPO/DPO ADDRESS?
Yes. We can ship to an APO/FPO/DPO address, however transit times can take up to 45 business days.
WHAT DO I DO IF MY TRACKING SAYS MY ORDER HAS BEEN DELIVERED AND I HAVE NOT RECEIVED MY PACKAGE?
Oh no! Get in touch within 7 days of the delivery date so we can investigate further.you may call our office during business hours 1 (888) 335-3259 Monday-Friday 9am-6pm EST and or email us info@luxlifebrands.com
WHY ARE THERE SHIPPING RESTRICTIONS FOR MY SELFCARE ORDER?
If you’re located in Hawaii, Alaska, or Puerto Rico, you’ll be unable to order hazardous materials including aerosols. If you’re located anywhere else in North America, all hazardous materials including aerosols are required to be sent by standard ground shipping.